We welcome you to Crazy Star Casino, a online platform offering entertainment services for users worldwide (the "Platform" or "Services"). The following Agreement govern your use of the Platform, including but not limited to: account registration, gameplay, bonuses, deposits, withdrawals, and access to our Services. By accessing or using the Platform in any way, you agree to be bound by these Terms and Conditions.
Acceptance of the Terms
Eligibility Requirements
The Platform is available for users who are at least 18 years old (or the age of majority in their jurisdiction) and have not been excluded from accessing our Services.
Minimum Age Requirement
Users must be at least 18 to access the Platform, regardless of local laws or regulations.
Geographic Restrictions
Prohibited Territories
The Platform is restricted for users based on geographic locations as specified below:
Compliance with Local Laws
By using our Services, you agree to comply with all applicable laws and regulations in your jurisdiction.
Account Registration Rules
One-Account-Per-User Policy
You may only register one account per person, unless explicitly authorized by the Platform.
Identity Verification
We reserve the right to require additional information or verification for account holders at any time.
Deposit/Withdrawal Rules (Applicable)
Verification Before Withdrawals
In some jurisdictions, we may request additional documentation before processing withdrawals.
Processing and Review Procedures
Payments will be processed in accordance with applicable laws and regulations.
Responsible Gambling Expectations
Self-Exclusion Policy
We encourage users to seek assistance if they feel their gaming habits are becoming problematic. Users can self-exclude themselves by contacting our support team.
Account Restrictions
If we have reasonable grounds for concern, we may suspend or terminate your account.
Bonus and Promotion Rules
Wagering Requirements
Specific wagering requirements apply to bonuses received from the Platform (as outlined in applicable promotions).
Bonus Abuse Prevention
We reserve the right to void any bonus where we reasonably believe that abuse has occurred.
Deposits
By using the Platform, you agree that your deposits are used exclusively for gaming activities.
Account Security Responsibilities
Login Credentials and Password Protection
You must not share or distribute login credentials or passwords to others. We reserve the right to suspend accounts where unauthorized access is suspected.
Secure Access
Keep account details secure by using reputable antivirus software, firewalls, and strong passwords.
Restricted Behaviour and Prohibited Activities
Multiple Account Usage
Creating multiple accounts for gaming purposes is prohibited.
Identity Theft or Misrepresentation
Any attempt to manipulate user data will result in the immediate suspension of your account.
Game Fairness and RNG Systems
Fairness Guarantee
We maintain a commitment to fairness in our games through independent testing by third-party auditors (such as iTech Labs) for randomness, security, and RTP verification.
Technical Interruptions or Voided Gameplay
In case of platform downtime due to maintenance, malicious activity, natural disaster, etc., gameplay may be voided.
Limitation of Liability
Liability
We shall not be responsible for losses incurred by users through misuse, software issues, hardware malfunctions, or other unforeseen circumstances.
Compliance and Regulation
The Platform complies with applicable licensing requirements to the best of its ability; however, our liability is limited where we are exempt from certain claims.
Modification of Terms
Terms Changes
We may modify these Terms at any time without prior notice to users. Continued access to or use of the platform constitutes your acceptance of new terms.
Effective Date
The latest version of the Terms and Conditions will always prevail, unless specified otherwise in writing by us.
Contact or Support Guidance
Support Availability
Our support team is available via live chat (as applicable).
Guidance on Responsible Gaming
If you are concerned about your gaming habits or have any other questions regarding the Services provided, please contact our customer service department for assistance.
This agreement constitutes the entire understanding between us and the user with respect to its subject matter and supersedes all prior agreements and understandings (written or oral). In case of a dispute, we reserve the right to seek resolution through applicable legal jurisdictions. By accessing or using this Platform, you confirm that you have read, understood, and agree to these Terms & Conditions.
Last Updated
Effective Date: Upon execution.
Address for complaints about gambling: Address of a relevant regulatory body
